Shipping & Returns

Shipping Information

Currently, we are solely able to accept online orders to shipping addresses within the United States. We do not ship internationally.

Orders are processed pending item availability and credit card verification. jenniferliangjewelry.com will contact you via email if there are any issues with your order.

All orders require a signature upon delivery. To ensure the secure delivery of your order, we do not ship orders to P.O. Boxes.

Please note that all pieces are handmade and may take up to 2 weeks to produce before shipping. Please also note that items ordered together may not always be shipped together. Please contact us directly at 917-628-7780 or at jen@jenniferliangjewelry.com with any inquiries.

If you are based in the NYC area, you may contact us directly at 917-628-7780 to discuss same day or next day messenger options.

Ground — $10

Returns & Exchanges

All “ring” sales, all “final sales” on all products, and all “sales of customized products” on jenniferliangjewelry.com are final. Due to the finality of your purchase, please note your proper ring size and measurements on your ring purchase and the scale of your customized product before purchasing. We are here to help and are more than happy to discuss everything that you need to know prior to making your purchase.

Returns and exchanges are accepted on all purchases other than “ring” sales, “final sales”, and “sales of customized products” within 14 days of your receipt. Please contact us directly at 917-628-7780 or at jen@jenniferliangjewelry.com.

If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are solely responsible for pieces purchased directly from jenniferliangjewelry.com